Identifying Issues and Investigating Incidents Case Study
HumanEra @ UHN & IFMBE Clinical Engineering Division
Biomedical technology professionals are often the first people to identify issues with a technology. Sometimes they identify them proactively, during regular inspections, and sometimes they find them retrospectively, when they are contacted by front line staff for assistance. In both of these scenarios, biomedical technology professionals are well positioned to apply human factors methods to identify human factors issues. This chapter will use case studies to showcase two human factors informed methods that can be used to help identify human factors issues with technology either retrospectively (HFRCA), or prospectively (HFFMEA).